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Guangdong-Macau Cross-boundary Motor Insurance

The Guangdong-Macau Cross-boundary Motor Insurance (former “Macau Vehicles Going North” Motor Insurance) is underwritten by Macau Insurance Company Limited, hereinafter referred as “Macau Insurance”, which is well known for its expertise and leading position in motor vehicle insurance.


Product Features

  • Applicable condition: Macau registered vehicles entering Guangdong Province via Hong Kong-Zhuhai-Macau Bridge (“HZMB”) (including Zhuhai Highway Port) and travelling only within Guangdong Province (including HZMB Mainland China section)
  • Eligible vehicles: Macau registered vehicles with applicable permission to travel between Macau and Guangdong Province (“single-plate car”) or between Macau and Hong Kong (“cross-boundary car”); or with applicable permission to travel between Macau and Guangdong Province via HZMB only (“dual-plate cars”)
  • Policyholder: Macau residents aged 18 or above
  • Application method:
    - Online Application is available for Macau registered non-commercial passenger vehicles with no more than 9 seats (including the driver’s seat) (“Macau registered non-commercial vehicles”)
    - For commercial use vehicles, please contact us via 2855 5078


Product Introduction

Guangdong-Macau Cross-boundary Motor Insurance includes:

Compulsory: Traffic Accident Liability Insurance Optional: Commercial Motor Insurance
- Third party liability insurance
- Coverage is not for personal injury or property damage to persons on board
- Depends on policyholder’s needs to purchase for additional insurance coverage
- Extend the limit and scope of the protection
- Liability insurance, including Third Party Liability Insurance, Liability Insurance for On-Board Occupants, Additional Liability Insurance for Medical Expense outside the Scope of Mainland China Basic Medical Insurance and Motor Vehicle Roadside Assistance Service


Limit of Liability and Annual Premium (Currency: RMB) ^
^ The premium will be calculated in MOP based on the exchange rate adopted by Macau Insurance at the time of application

a) Compulsory: Traffic Accident Liability Insurance (20% discount for annual policy)
Limit of Liability Per Accident (RMB) Annual Premium^ (RMB)
Accident Coverage Liability Coverage Non-liability Coverage For Less Than 6 Seats For 6 to 9 Seats
Death and Disability 180,000 18,000 950 1,100
Medical Expense 18,000 1,800
Property Damage 2,000 100

b) Commercial Motor Insurance (20% discount for annual policy and 7 times of FREE Motor Vehicle Roadside Assistance Service per year+)
Option 1: Motor Vehicle Third Party Liability Insurance and Additional Liability Insurance for Medical Expense outside the Scope of Mainland China Basic Medical Insurance for Third Party
Motor Vehicle Third Party Liability Insurance Additional Liability Insurance for Medical Expense outside the Scope of Mainland China Basic Medical Insurance for Third Party
Sum Insured / Limit of Liability Per Accident (RMB) Annual Premium^ (RMB) Sum Insured / Limit of Liability Per Accident (RMB) Annual Premium^ (RMB)
For Less Than 6 Seats For 6 to 9 Seats For Less than 10 Seats
1,000,000 755 894 100,000 35
1,500,000 843 998 150,000 38
2,000,000 922 1,091 200,000 40
3,000,000 1,075 1,271 300,000 45
5,000,000 1,370 1,621 500,000 54

Option 2: Liability Insurance for On-board Occupants and Additional Liability Insurance for Medical Expense outside the Scope of Mainland China Basic Medical Insurance for On-board Occupants (Driver or Passengers)
Liability Insurance for On-Board Occupants Additional Liability Insurance for Medical Expense outside the Scope of Mainland China Basic Medical Insurance for On-Board Occupants
Sum Insured / Limit of Liability Per Accident (RMB) Annual Premium^ (RMB) Sum Insured / Limit of Liability Per Accident (RMB) Annual Premium^ (RMB)
For Less Than 10 Seats For Less Than 10 Seats
10,000 30 / Seat 5,000 8 / Seat
30,000 90 / Seat 10,000 9 / Seat
50,000 150 / Seat 20,000 12 / Seat
100,000 300 / Seat 50,000 15 / Seat

+ Motor Vehicle Roadside Assistance Service is only applicable to non-commercial vehicles with no more than 9 seats (including the driver’s seat) which apply for Option 1 or Option 1+ 2. The number of free services provided is based on the insurance period. A one-year insurance period is eligible for 7 times of free services.


Application Procedures
  • Please ensure the application for Guangdong-Macau Cross-boundary has been completed via Macau Transportation Bureau website and notification of car inspection has been received before applying for the Guangdong-Macau Cross-boundary motor insurance (“this product”).
  • The applicant has to hold a mandatory motor insurance policy from Macau Insurance in order to apply for this insurance product.
  • An e-policy schedule can be immediately downloaded online and received via the applicant’s designated email upon a successful online application. For offline applications through the Customer Service Center, it will take 2 to 3 working days to issue a policy schedule after the submission of required paper documents.

Required Documents

Policyholder (usually the owner of the car) Driver(s)
1 Existing Macau Insurance’s motor insurance policy (if any) -
2 Macau Resident ID # Macau Resident ID *
3 Vehicle Ownership Registration Documents ~ Mainland China Motor Vehicle Driving License *
4 Vehicle Registration -
5 The Guangdong-Macau Cross-boundary motor insurance application form (must be filled in and signed by the policyholder) -

# If there is more than one car owner, please provide the respective documents
* If there is more than one driver, please provide the respective documents
~ Please provide any of the following valid documents: Vehicle Registration Information Report / Vehicle Registration Certificate / Vehicle Ownership Registration Certificate Information in “Macao One Account” / Vehicle Ownership Registration Certificate (Paper) / Vehicle Sales Contract / Receipt of Application for Registration of Transfer of Vehicle Ownership


Remarks:
1. Please refer to policy terms and conditions for details.
2. This service/product is not targeted at persons in the European Union.

粵澳跨境車輛保險 網上投保常見問題
A. 澳門保險現有車保客戶投保
現有澳保車保客戶在網上投保時需要填寫汽車資料嗎?
現有車保客戶只需填寫投保人的證件號碼、出生日期和車輛的車牌號碼,系統便會自動填寫原有的保單的資料供核對。
如果原有的澳保車險尚未到期,該如何處理?
網上投保系統會自動識別原有車保的到期日,當客戶選擇添加粵澳跨境車輛保險作為附加保單,系統便會將原有保單的保障期延長到與粵澳跨境車輛保險的到期日相同,並按比例收取與延長保障期相應的澳門車保保費。
原有的澳保車保尚未到期,成功投保並延長了保障期後,我應該用新保單取代原有保單嗎?
原有保單技術上繼續生效至原訂的到期日,新保單將在原有保單到期後延續保障。如客戶是在“一戶通”登記車保,建議客戶在原有保單到期日上載新保單的二維碼。
我是“澳車北上”保單持有人,並在粵澳跨境車輛保險新政策生效日前已續保,我的保單是否適用於擴大的地域或新增的保障範圍?
如已完成續保的保單生效日期為新政策生效日前,則該保單不適用於新增的地域及保障範圍。客戶須於下次續保後方可享有。
我的“澳車北上”保單即將到期,且原保單沒有投保商業險,我想於續保時新增投保商業險,該如何處理?
a) 客戶可親臨澳門保險客戶服務中心辦理;或
b) 在網上重新投保(即以新保單取代原保單,適用於有意投保第三者責任險及附加醫保外醫療費用責任險,和車上人員責任險及附加醫保外醫療費用責任險的客戶)。
B. 新車或持有其他保險公司保單的新投保客戶
新客戶投保需要準備什麼資料?
(a) 新投保人及駕駛人的澳門身份證;
(b) 駕駛人的澳門及內地駕駛執照;
(c) 擬投保車輛的所有權登記證明文件和登記摺;
(d) 原有的澳門車保保單。
車齡12年或以上的車輛可以投保嗎?
如車輛的車齡是12年或以下,新投保人可直接申請網上投保(電動車輛除外)。
如車輛的車齡達12年以上,新客戶需親臨本公司投保,辦公時間為9:00 am - 5:30 pm,地址:南灣大馬路澳門商業銀行總行1樓
客戶如何查找自己的無索償折扣 (NCD)資料 ?
客戶可在原有的汽車保險單上查看其無索償折扣(NCD),一般顯示為10%的倍數,由0%至50%不等。
如客戶希望在澳門保險購買澳門車保和粵澳跨境車輛保險,現有在其他保險公司購買的澳門車保應如何處理?
請客戶自行聯絡原有保單的保險公司/保險代理查詢處理辦法和手續。
C. 其他常見問題
我的澳門車保在A公司購買,我可以在B公司投保粵澳跨境車輛保險嗎?
粵澳跨境車輛保險是澳門車保保單的一項附加保障,相關法規訂明申請人的澳門汽車主保單和內地交強險附加保障須由同一間保險公司承保。因此,如客戶決定轉換保險公司購買澳門車保及粵澳跨境車輛保險,需自行聯絡其原保險公司/保險代理處理原有的澳門車保保單。
如車主沒有內地駕駛執照可以投保嗎?
如車主作為投保人,可添加同時持有澳門及內地駕駛執照的駕駛人申請粵澳跨境車輛保險。
我應該如何選擇粵澳跨境車輛保險的生效日期呢?
客戶可自行選擇合適的保單生效日期。如客戶希望保單儘快生效,最早的生效時間為投保翌日凌晨零時。
投保繳費有什麼付款方式?
客戶可選擇以MPay或信用卡(包括銀聯、Visa、Master)付款。
成功投保後何時能取得保單?
網上成功投保及付款後,系統會即時自動生成電子保單供客戶下載,無需等候或親臨領取。
成功投保後,我需要列印並攜帶保單嗎?
有關澳門車保保單,建議客戶列印並攜帶紙本保單作為投保證明,並可掃描保單上列載的二維碼上傳至“一戶通”平台,以便執法人員檢查。有關粵澳跨境車輛保險(內地交強險或商業險保單),客戶上載保單資料至相關信息管理平台(注:內地交強險請輸入保險公司全稱「澳門保險股份有限公司」)之後,可免攜帶紙本保單。如客戶希望持有紙本保單,可自行列印或親臨本公司客戶服務中心下載及列印。
聯名車主該如何投保?
聯名車主目前只能於辦公時間親臨本公司客戶服務中心投保。所需資料請參看【B1】。
我已成功網上投保,為何在相關系統查找不到我的保險資料?
當客戶成功網上投保後,系統會即時將投保訊息傳送至內地承保的保險公司,唯內地保險公司與監管執法機構間的信息傳遞和更新需時可達1-2天,但不影響保單的有效性。如相關資料超過2天依然沒有更新,可致電熱線2855 5078查詢。
如被保澳門車輛於廣東省內發生交通事故,我可以聯絡誰?
如被保澳門車輛於廣東省內發生交通事故,請您在確保安全的前提下保護好事故現場,以免發生二次碰撞,同時儘快撥打122或110報警及致電内地保險公司服務熱線*,根據交警及保險公司的指引進行事故處理。如涉及人員受傷需送院救治,應及時撥打120。
*内地保險公司服務熱線如下,請在致電時向内地保險公司提供被保澳門車輛的車牌號碼:
  • 自2025年4月1日起生效的保單,請撥打中國平安保險理賠服務熱線+86 95511;
  • 在2025年3月31日或之前生效的保單,請撥打中華聯合財產保險服務熱線+86 95585。